Friday, January 06, 2006

Hyatt Regency Long Beach (California, USA)


Awmygawd! Don't let the pictures fool ya! Call me spoiled, I do not care, but I shall never return to stay at this hotel. I think the raison d'ĂȘtre of this hotel was to provide lodging for convention attendees (the hotel was located not too far from a convention center). I had high expectations from this hotel based on the pictures they posted on the company website; boy, was I in for a surprise...

When I drove my car into the driveway of the hotel, my sixth sense told me that there was something amiss about the hotel. Don't ask my how, but it felt ominous. My suspicion was confirmed when I stepped into the lobby: a vast area with huge pillars and cheap-looking bars that you could find only in small resort towns. How this happened in the rather nice city of Long Beach I did not know. Giant pillars and a vast interior with high ceiling were supposed to make one feel in awe of the space, but a lack of coherent design made me feel like someone had just come in and looted the place empty.

It got worse as I arrived on my assigned floor: the very long corridor was so borrrrrrrrrring that it almost put me in a somnambulant state while walking to my room. How could it get even worse? Just open the door and you would find out soon: bad layout, old carpeting, sorry furniture, dowdy furnishings, and windows that started at the height of one's hip, just like the ones found in cheap seaside motels. The television was put inside an armoire that faced a wall. To watch the tele, you have to bring it out from the armoire and swivel it to face the bed. Even then you did not get a full view of the screen.

I am surprised to note that even the Hyatt Regency in Surabaya (Indonesia) is much better and more desirable than this one in Long Beach (the surprise being that the former is in a third world country, if we still call it that; while the latter is found in a prosperous California city). I invited some friends to stay in another room which I had reserved for them. They were to arrive much later, but when I found how our rooms looked like, I called to tell them not to bother to show up. I told them that I would stay overnight just to see how it was, but I could only swallow so much of this ugliness. Four hours after I checked in, I gathered my belongings and checked out. The same receptionist who checked me in was surprised to see me leave before the night's end. I did not want to hurt her feelings by saying that her hotel left much to be desired, so I fibbed and informed her that there had been some changes and I needed to depart.

Let me save you the trouble by not putting up any information of the hotel the way I have done with other properties reviewed in this site. Should you ever be in the spirit of masochism, then find out how this dowdy hotel could inflict pain to your senses.