Saturday, January 28, 2006

Park Hyatt Los Angeles (California, USA)


After a disastrous stay at the Hyatt Regency Long Beach, it was a relief to find that Hyatt's top collection of Park Hyatt Hotels does mean that one gets a comfortable and well-designed place to stay. Or at least, that was how I found the Park Hyatt Los Angeles, located at the heart of Century City, only few steps away from Westfield's Century City open-air shopping area.

I am not sure how old the facility is, but it did seem that the building was not of recent years. The lobby, however, contained the Park Hyatt signature of boutique-like minimalist approach, especially the check-in counter. At first, I was given room 1211, a junior suite that had a gorgeous view of the beautifully-lit fountain on the Avenue of the Stars and of the entrance to the hotel. Unfortunately for me, I got a strong whiff of cigarette smell as I opened the door and entered the suite. Thus, I was re-assigned to another junior suite on the 11th floor (room 1114 to be exact), a much better smelling room, but a blah view of the MGM building not too far away. The floor configuration was rather interesting: it was not a straightforward corridor, but a zigzagging one.

The layout of the suite was reminiscent of the suite at the Park Hyatt Saigon. There were also similarities in terms of the wallpaper (same beige stripes, except at the PHLA, the stripes were thinner); and the bedroom doors at an angle. Although the suite could be used for two people, there was only one basin in the bathroom, which became rather inconvenient when two people would like to use it at the same time.

The shower stall was way too small for two people. The one at the Park Hyatt Saigon, for example, could accommodate three people at once without any problem. The hotel was also rather stingy in issuing towels. Normally, even in a Grand or Regency Hyatt hotel, there would be at least three bath towels. Here at the Park Hyatt Los Angeles, only two were provided. I am sure that upon request, extra towels would be provided without any problem.

The safe deposit box could accommodate a laptop. It also had an electrical plug so that one could charge the laptop while being safely stored.

All of the staff (the valet parking attendant, the bellboy, receptionists, room-service staff) were very friendly and efficient. Although it was expected for hotel people (especially at this level of a Hyatt) to be courteous and friendly, one does not necessarily encounter such courtesy and friendliness the way I had found them at this Park Hyatt in Los Angeles. Too bad I was only staying for one night, and during the stay, I hardly could explore the facility except for my room. Suffice it to say that on future trips to the city, I would not hesitate to return to the hotel to enjoy more of its offerings.

Park Hyatt Los Angeles
2151 Avenue of the Stars
Los Angeles, California 90067
USA
Tel: (310) 277-1234
Fax: (310) 785-9240